01052cam a2200265 4500 288365684 TxAuBib 20170101120000.0 101018s2011||||||||||||||||||||||||eng|u 2010043590 9781591843801 1591843804 (OCoLC)650211143 DLC DLC DLC TxAuBib Kelly, Caitlin. Malled : my unintentional career in retail / Caitlin Kelly. New York : Portfolio/Penguin, 2011. 226 p. ; 24 cm. I seek refuge, at the mall -- Settling in -- Fitting in -- Holiday shopping begins : deck the halls, not the customers! -- The good news -- Weathering the recession -- Neglect and disrespect -- This job can kill you -- Cogs in the machine -- Whose idea was this? -- Customers from hell -- The end of my rope. 20170101. Selling. Selling. Vocational guidance. Retail trade. TXNVM